The Travel Management program belongs to the field of Tourism and Travel Service Management. Work capacity comes from understanding, thinking capacity and practice. The key point for the future travel manager is to understand that he is facing overwhelming price competition and the product availability of online agencies (OTAs) in terms of media as well. as a tourist attraction. Therefore, it is necessary to be proficient in online merchandising, acute diagnosis of market reactions to make quick decisions and be good at local operations. The goal of training is to train students for survival, how to react quickly, to master the situation with high impact tactics, and to master lean organization.
CURRICULUM
| Course | Credits |
| 1. Marxist-Leninist Philosophy | 3 |
| 2. Marxist-Leninist Political Economics | 2 |
| 3. Scientific Socialism | 2 |
| 4. History of Vietnamese Communist Party | 2 |
| 5. Ho Chi Minh’s Ideology | 2 |
| 6. General Business English | 4 |
| 7. English for Business 1 | 3 |
| 8. English for Business 2 | 3 |
| 9. Introduction to Psychology | 2 |
| 10. Sustainable Development | 2 |
| 11. Design Thinking | 2 |
| 12. Microeconomics | 3 |
| 13. Macroeconomics | 3 |
| 14. Mathematics for Business and Economics | 3 |
| 15. Applied Statistics for Business and Economics | 3 |
| 16. The Legal environment of Business | 3 |
| 17. Principles of Accounting | 3 |
| 18. Data Science | 2 |
| 19. Soft Skills | 2 |
| 20. Entrepreneurship | 1 |
| Course | Credits |
| 21. Tourism Management | 3 |
| 22. Management Science | 3 |
| 23. Customer Experience Design | 3 |
| 24. Crowd Management | 3 |
| 25. Distribution Management in Tourism | 3 |
| 26. Human Resource Management in Tourism | 3 |
| 27. Yield Management | 3 |
| 28. Tourism Marketing | 3 |
| Course | Credits |
| - Minor 1: Travel Management | |
| 29. Global Tourism Destinations | 3 |
| 30. Hospitality Management | 3 |
| 31. Tour Operation Management | 3 |
| 32. Travel Sales Management | 3 |
| 33. Travel Service Development | 3 |
| 34. Tourism Guide | 3 |
| 35. Destination Management | 3 |
| 36. Tourism Research Project | 3 |
| 37. Customer Relationship Management in Tourism | 3 |
| - Elective: Select 1 out of 4 | 3 |
| 38. Travel Marketing | 3 |
| 39. Special Interest Tourism | 3 |
| 40. Tourist Psychology | 3 |
| 41. Corporate Travel Management | 3 |
| - Elective: Select 1 out of 4 | 3 |
| 42. Computerization in Tourism | 3 |
| 43. Passenger Transport Services | 3 |
| 44. Travel Distribution Management | 3 |
| 45. Dynamic Product and Packaging | 3 |
| - Elective: Select 1 out of 3 | 3 |
| 46. Responsible Tourism | 3 |
| 47. Sustainable Tourism Development | 3 |
| 48. Culture and Heritage | 3 |
| 49. Apprenticeship (Enterprise semester) | 5 |
| - Minor 2: Cruise Management | |
| 50. Cruise Research Project | 3 |
| 51. Global Tourism Destinations | 3 |
| 52. Hospitality Management | 3 |
| 53. Cruise Passenger Service | 3 |
| 54. Cruise Operation Management | 3 |
| 55. Customer Relationship Management in cruise industry | 3 |
| 56. Food and Beverage Operation | 3 |
| 57. Cruise Sales Management | 3 |
| 58. Front office Management | 3 |
| - Elective: Select 1 out of 4 | 3 |
| 59. Cruise Marketing | 3 |
| 60. Service creation | 3 |
| 61. Tourist Psychology | 3 |
| 62. Service Recovery | 3 |
| - Elective: Select 1 out of 3 | 3 |
| 63. Environmental impact of Tourism | 3 |
| 64. Dynamic Product and Packaging | 3 |
| 65. Timeshare management | 3 |
| - Elective: Select 1 out of 3 | 3 |
| 66. Queuing Management | 3 |
| 67. Computerization in Tourism | 3 |
| 68. Bartender and Bar Management | 3 |
| 69. Club management | 3 |
| 70. Apprenticeship (Enterprise semester) | 5 |
| Course | Credits |
| - | |
| - |
PROGRAM LEARNING OUTCOMES
1. Knowledge:
- Planning and organizing: Accurately estimate the length and difficulty of tasks and projects, set clear goals and measures. Develop a coherent and effective work plan, correct problems and obstacles, meet deadlines, and evaluate results. Also, figure out the processes and means to get things done: use and establish effective work methods, organize people and activities, and combine tasks to get the most out of them. less resources.
- Client service orientation: Helping or serving others to meet their needs. Customer service orientation focuses on discovering customer needs and finding the best way to meet them.
- Analytical and critical thinking: Know how to think systems, identify pros and cons, break down problems, set priorities, analyze to build strategies and translate them into actions.
- Applying interdisciplinary knowledge: Synthesizing and applying the background knowledge of different fields to thoroughly solve problems, filter information and know how to come up with breakthrough solutions for organizations. office.
2. Skills:
- Negotiation and persuasiveness: Knowing to find options and alternatives to achieve results with the support and acceptance of all parties.
- Decision Making: Identify and understand problems and opportunities; compare data from different sources to draw conclusions; use effective approaches to select actions or develop appropriate solutions; take action in accordance with available facts, constraints, and possible consequences.
- Follow (Follow up): track work, tasks or projects; review, ensuring that the individual's skills, knowledge, and experience match the characteristics of the task or project.
- Professional problem solving: knowing how to recognize the problem, predict the route before taking action and when embarking on it, solve it in a final and satisfactory way.
3. Level of autonomy and responsibility:
- Reasoning (Reasoning): Arguing with reason, countering firmly
- Courageous: Courage to face difficulties and challenges
- Having a will (Conviction): The will to be determined to do it to the end
- Decisive: Decisive, decisive
In addition to the above output standards, graduates meet the following output standards in foreign language, informatics, physical education, and defense education:
- Having foreign language ability level 3/6 Vietnam's Foreign Language Competency Framework, reaching TOEIC 500
- Obtained IC3 (Internet and Computing Core Certification)
- Obtain a Certificate of Physical Education
- Obtain a certificate of National Defense Education.
CAREER DEVELOPMENT
Positions from basic to more advanced management levels in the management and executive ladder in travel businesses, including travel agencies, carriers, cultural agencies and other forms. existing as providing transportation and accommodation services for business trips in Vietnam or abroad.
- Investment consulting, providing travel and passenger services.
- Become a tour guide for domestic and foreign routes
- Start your own business in the field of travel services